Markus Hermannsdorfer Digital Art unfortunately does not accept refunds for change of mind due to all of our artworks being manufactured on demand specifically for the customer.
However mistakes can happen and your order could get lost or damaged during shipping. If there is something wrong with your product, please contact us. We will try to fix the problem! This could be a refund, but we prefer resending your order. That way you still get your product.
Please contact me directly by e-mail if you have questions about your order: